Mercure Maidstone Great Danes Hotel

Extremely friendly staff at both reception and restaurant (extra shoutout to Poppy!). They received an important package for us without a single moment of fuss. Rooms super clean, beds dito comfy. Option for swimming is nice, breakfast good. Dinner at the restaurant was also amazing, with double the ice cream scoops for my daughter, lovely! We were on our way back to the Eurotunnel, it’s conveniently located.

My wife and I checked in at 11.00,not expecting our room to be ready, but because our Daughter was collecting us to take us out for lunch at the pub near where she lives. We were greeted by Steve on reception who offered to take our luggage and store it for us, but we decided as to leave it where it was, in the car. We then had a delicious coffee then our Daughter arrived. We returned at 20.15 and decided to have a small meal. We were a little confused over the "voucher" system so in my case ended up paying £20.00 for a £17.50 meal of Fish and Chips,{ as I did'nt want a starter or desert}, my fault. It was a very hot night so was grateful for the fan in the room, as a result of this and the comfy bed, had a good night's sleep. Breakfast was very busy as there had been three weddings on the Saturday, so my wife and I had pastries and coffee prior to leaving. Would we stay there again. Yes I think we would.

Large hotel set in large grounds with modern room facilities in a great location just off the M20. Buffet breakfast is excellent & evening menus look interesting & varied & reasonably priced by hotel standards. The hotel also has a fitness centre with a pool & hot tub. Spa treatments are available at Pavo & happy to recommend Jordan for a variety of massages. Check-in with Tia was a good experience & made sure we were set up for our stay. Young lady serving in the bar was welcoming & friendly. Restaurant staff are all very helpful and friendly.

I loved the hotel and its wellness area. Plenty of safe parking, a really nice wellness area (it was fine but could have been a bit cleaner especially in the changing area), the breakfast was incredible, dinner was great, bed super comfy and the staff was really lovely. We would certainly stay again. Thanks so much for a very lovely stay :)

The bed was huge and very comfy. Plus blackout curtains meant we had a great sleep. The room was really clean. The shower was good and there was also a small bath. The breakfast was tasty and had loads of choice . The staff were friendly and helpful. Pool facilities are a brilliant extra perk. Lots of free parking onsite too.