The bed was huge and very comfy. Plus blackout curtains meant we had a great sleep. The room was really clean. The shower was good and there was also a small bath. The breakfast was tasty and had loads of choice . The staff were friendly and helpful. Pool facilities are a brilliant extra perk. Lots of free parking onsite too.
Sylviap13
dicembre 2024
Enjoyed a nice swim and hot tub. Breakfast was very nice and they cook poached eggs if you ask for them. Parking is easy and superior double room is very nice. Been recently refurbished.
Lisa
febbraio 2025
Breakfast excellent, menu limited.
Shane
dicembre 2024
What went well. Great service from the ladies at reception. The room exceeded expectation except for one matter. The loo roll in the bathroom was knocked on the floor on two occasions as , I think< it is in the wrong place. But no doubt some graduate who is experienced in this matter would probably disagree. Please could someone explain why the toilets are ALWAYS so low. For an old crock like me who is disabled and 6 foot plus it seems a long way down to meet the seat. The food was excellent both for dinner and breakfast. the room was clean and tidy and a very comfortable bed (The previous night was spent at another hotel (Not your group) did not have the central heating on !!!! I shall certainly like to stay with this hotel in future. Thank you.
Robin
gennaio 2025
Very clean, attentive and friendly staff, wonderful heated pool and jacuzzi, great easy parking, very clean, good fast lift, nice green space to sit outside and eat if you like the outdoors, yummy food, we would stay again and recommend
Belinda
agosto 2024
Excellent service at reception from Steve. He could not have been more helpful in guiding us through the Booking.com and A-Club process. Service in the restaurant and bar was also very good.
John
febbraio 2025
Having found out my wife was disabled they transferred us to a disabled access room ,it was excellent the shower for disabled was very well thought out it had a seat it had grab rails and emergency cords the water stayed at a warm rate never going to very hot which can be dangerous for disabled room , the bed had emergency buttons to push if needed very well thought out excellent,food in restaurant was great ,lovely grounds outside we liked everything about this hotel ,would come back again.
Ronald
agosto 2024
The location was lovely for easy travel for my Mum who has low mobility to walk or use lots of steps . Loved the very pretty layout and it was perfect for my Mums Surprize Nutcracker day adventure at Leeds Castle . Also the stay in very lovely cosy room and breakfast . Thank you also to be abke to leave our cases in advance that day . But totally lively and staff
Sharon
gennaio 2025
Friendly staff. Breakfast was excellent 👌 Staff quick to clear tables and set on a busy Sunday morning. Size of family room (we were Suite 2000) Plenty of tea/coffee/milk in room, which is unusual...you normally have to ask for more.
James
settembre 2024
The setting the staff were super helpful and friendly, and facilities were excellent.
Philip
agosto 2024